Good afternoon! Thank you for calling Collage. This is Annette. Can I help you?

Do I have to make an appointment or can I just walk in?

You know, it’s always a good idea to make an appointment if possible. That way we have someone available to help you when you come in.

Okay. So how long will it take?

Normally it takes 45 minutes to an hour for an appointment.

What do I have to bring with me?

If you could just bring a photo ID such as a school ID or a Driver’s License that would be great.

Okay so what’s the soonest I could get in?

Let’s see… If you could be here by 3 o’clock this afternoon we could do an appointment.

Okay! Sounds great! See you then!

Thanks for calling!